Your privacy is important to me

Last Updated: Wednesday 26th March 2025

SRM Creative Limited (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://srmcreative.co.uk.

1. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: When you contact us, we may collect your name, email address, phone number, and other details you provide.

• Technical Data: Such as your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

• Usage Data: Information about how you use our website, including pages visited, time spent on the site, and user interactions.

2. How We Use Your Information

We use the information we collect to:

• Operate and maintain our website and services.

• Respond to your enquiries or provide customer support.

• Monitor and analyse website usage and performance.

• Improve the user experience and content of our website.

• Ensure security and prevent fraud.

3. Third-Party Services

We use the following third-party services to support and enhance our website:

• Google Analytics: This service helps us understand how visitors use our site by collecting anonymous usage data. Google Analytics may use cookies or similar technologies to collect data. You can learn more about how Google uses your data here, and you can opt out via the Google Analytics Opt-out Browser Add-on.

• Google Search Console: This tool provides us with insights into our site’s performance in Google Search, including data on search queries and website errors. It does not collect personal information directly.

These services may collect, process, and store data in accordance with their own privacy policies.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse some or all cookies. Please note that disabling cookies may affect site functionality.

5. Data Security

We take appropriate measures to protect your data from loss, misuse, or unauthorised access. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Under applicable data protection laws, you have rights including:

• The right to access and receive a copy of your personal data.

• The right to correct any inaccurate or incomplete data.

• The right to request erasure of your personal data.

• The right to restrict or object to the processing of your data.

• The right to lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at privacy@srmcreative.co.uk.

7. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

SRM Creative Limited
Grosvenor House, Downcast Way, Swinton, Manchester, M27 8UW
privacy@srmcreative.co.uk